Information technology is a key part of the enterprise today. IT is not only a supporting function, it also helps to automate routine tasks and promotes process efficiency: it is also integrated into the products and services of many industries. Even companies that do not consider "highch" influence more and morefor digital transformation and as a key element in their growing business models.
However, in many companies, business leaders manage IT only as a technical task. IT systems, IT organization and IT processes may be well designed from a technical point of view but poorly aligned from a business perspective. This may be the result of changes in business direction, sudden or long-term growth, acquisitions or competition interruptions that create a conflict between what the business needs and what IT provides.